7 Reasons SalesNexus Online CRM is a Smarter Sales CRM Than Salesforce.com

CRM Software Designed by Sales People for Sales People

Sales people don’t have a lot of patience with software. SalesNexus was designed by seasoned sales pros and optimized for the most common sales workflows. Real sales CRM software answers this call – “What can show me who I need to call, let me log the calls, update the customer’s record with new information, send follow up emails, and schedule follow up calls, meetings and campaigns in the minimum number of screens and clicks?”

Easier, Faster and More Affordable to Setup

There are 3 key steps to getting started with any CRM software: Load your customer relationship information, customize the CRM to track what matters in your business and create emails, letters, processes and campaigns to automate reaching out to prospects and customers.

Moving data from your previous CRM software like ACT! can be challenging. Salesforce.com will import your contacts from ACT! but, if you want your notes, sales pipeline and other valuable info, get ready to struggle with software or shell out thousands of dollars to consultants. With SalesNexus, upload your entire ACT! database and in minutes everything is ready to go. It’s simply that easy. Of course, SalesNexus can import Excel files, Goldmine databases and even Salesforce.com data extracts.

If you need help deciding on how to customize the fields, what processes to automate and measure, or simply how to add a contact, Salesforce.com will put you in touch with a consultant in your local area and you’ll start paying them by the hour. Again, get ready to spend thousands. With SalesNexus, there is nothing you can’t do yourself with the help of its online training and industry leading support team. Also, the SalesNexus Quick Start programs are designed to get things set up to fit your business fast and for a fraction of the cost with a Saleforce.com consultant.

More Customizable

Customizing your sales CRM means putting the items that are most important to your team up front. With Salesforce.com, there are restricted areas where you can’t change or move fields, even if you’re not going to use them. Then your custom fields (the ones most important to you!) have to go off to the side on secondary screens. In SalesNexus, you can arrange the customer record any way you want. You can remove any of our fields and replace them with your own. You can visually group and highlight things with borders, backgrounds and colors that you choose, not us.

Unlimited Email Blasts

Salesforce.com has several partners they’ll direct you to for email marketing. They’ll tell you that you can send emails from within Salesforce but, you’re limited to a couple hundred a week. So, if you pull up lists of prospects and customers and drive demand for your business, you’ll need to subscribe to a 3^rd party system and move information back and forth. The SalesNexus email marketing capabilities are baked right into the CRM software. No need to manage data in two places, no additional subscription fees and no limits on the size of your list or the number of emails.

Unlimited On-going Auto-Responder Campaigns

Additionally, SalesNexus online CRM and email marketing solution lets you create multi-step campaigns that can be applied to each new lead as they come in or to entire lists of thousands of customers and prospects all at once. It’s easy, it’s completely automatic and there it won’t increase your costs.

Even the 3^rd party email marketing partners that Salesforce.com will ask you to pay for email marketing won’t let you do this stuff!

Support Sales Teams Can Rely On

Salesforce.com guarantees to respond to your support request within 48 business hours. That means on Thursday you ask for help and you get a response by Monday. Your alternative is to pay $150 or more per user for access to a premium support queue.

At SalesNexus, we know that your sales team can’t wait days and days to act. That’s why every SalesNexus subscriber gets our World Class Support. Call us and get a technician on the phone in minutes. Email us and get a response the same day. Or use our Chat Support – it’s virtually instantaneous and it’s just so easy.

Access to your Customer Information When and How you Want It

Your customer relationship information is yours. If you load it into Salesforce.com and then ask for a copy, guess what; you’ll get a virtually worthless collection of Excel files or you can spend money with a consultant that can make it all useful to you, at a significant cost. This is true during your subscription and if you’re cancelling the service.

At SalesNexus, we understand that it’s your customer information. When you need it you NEED it! That’s why we will offer you your complete database back in a number of formats including ACT! backup, SQL backup or Excel. You choose the format and we’ll get it to you fast, anytime you need it.