ACT!
Sales Force Automation – 15 Years in the Making
If you’ve been in the sales game for a decade or more, you’ve seen a tremendous amount of change in the technology area. Remember ACT! Contact Management Software? Goldmine? These early sales contact management solutions dominated the market and virtually every sales person alive during the late 80′s and early 90′s had their hands on [...]
You Need to Say Goodbye to ACT Software
If you’ve been using ACT Pro for several years, you may feel like you’re better off sticking with it. Although it lacks many of the features you want, you may believe that making a change now is going to create more problems than benefits. In reality, the worst thing you can do for your company [...]
Still Using ACT software?, You’re Not Alone
Many businesses are still resisting the Cloud based CRM bandwagon and using ACT! Software. We decided we’d find out why!
ACT CRM Users Combine Calling and Email to Grow Sales
In a free webinar May 19th, see how ACT CRM can become and email lead nurturing machine immediately
Moving ACT CRM to the Cloud
Many long time users of ACT CRM are ready to move to the cloud but, finding a good home for your valuable CRM ACT information can be confounding.
CRM 4.0 – 3 New Quick Start Programs
SalesNexus announces 3 new Quick Start Programs, the most affordable implementation services in the online CRM world.
Unpleasant Surprises – not a way to start a relationship
I have got to vent! I have been shocked at how many online contact management and CRM vendors are giving their customers the “bait and switch”! I’ve had the opportunity to work closely with a few customers recently who are currently using popular online or web based CRMs or contact management systems. You would be [...]
The “script” that gets results
In front of the customer, they’re instinctive… But somehow, they’re tough to write down on a piece of paper. Your qualification questions. The questions you ask a prospect so that you understand they’re needs and what solutions you may have that they’ll see value in. So you’re asking, why do I need to put them [...]
Making your horses drink the water
Sales wins customers and customer service keeps them. Growing your business depends on both. In recent posts, I’ve addressed how easy and profitable it can be to use an information system to beat the pants of your competitors at customer service and turn your sales reps into top performers by getting them just a little [...]
Stellar Customer Service is easier and less expensive than you think
You don’t have to be in the Fortune 500 to build superior customer service into your business. In fact, when’s the last time you called a Fortune 500 company for service and came away impressed with the service you got? The big guys have the resources to do whatever they want but, their size makes [...]
