Get Your Best Sales People to Love CRM Front-line sales people are known for resisting new software. The best system can be rendered pretty well worthless if you can’t get the users to adopt it. That is why the best CRM software is designed by sales people…for sales people. Far beyond the needs of the [...]
If you’ve been in the sales game for a decade or more, you’ve seen a tremendous amount of change in the technology area. Remember ACT! Contact Management Software? Goldmine? These early sales contact management solutions dominated the market and virtually every sales person alive during the late 80′s and early 90′s had their hands on [...]
As a small business owner, you’ve got a lot on your plate. In fact, you’ve likely had to learn how to act as a jack of all trades. Because you’re already juggling so many responsibilities, do you really need to care about CRM? Absolutely! Regardless of the size of your business, your goal is to [...]
Last week, on Thursday, August 25th, 2011, I was honored to appear with John Cruise, host of Small Business Talk Radio here in Houston! John is a great guy with a long track record of success in growing businesses. John grew a mortgage company from 3 or 4 Loan Officers to over 150 in just [...]
What are the hidden costs after the subscription when using a Cloud based solution such as Online CRM?