Customer Service

Ease Your CRM Transition

Have you realized that your current CRM solution is not living up to your expectations? Although a CRM solution may seem great when you’re talking to a salesperson, many companies quickly discover that the product itself falls short. Since an inefficient solution won’t suddenly transform overnight, your best option is to switch to a superior [...]

Cloud Computing – What are the Costs After the Subscription?

What are the hidden costs after the subscription when using a Cloud based solution such as Online CRM?

The Importance of Using Testimonials

Whether you run a “traditional” business or have just developed a new iPhone app, you may think that testimonials are something that are only useful for websites in the fitness industry. While you’re far from being alone in this belief, quite a few business owners have been surprised by the results that have resulted from [...]

CRM 4.0 – 3 New Quick Start Programs

SalesNexus announces 3 new Quick Start Programs, the most affordable implementation services in the online CRM world.

3 Ways to Profit from Customer Relation Management Software on Day 1

CRM or Customer Relation Management Software is a broad category of business automation technology that can mean many things to different sized businesses. For instance, for a global corporation with a 500 person call center, Customer Relation Management Software means a system that allows the person you talk to when calling for customer service to [...]

Can Management Customers be Targeted More Effectively Using a CRM?

We all know that different customers demand different sales approaches. Can management customers be targeted more effectively using a CRM to enforce and automate the correct sales approach?

Why Support Matters When Choosing an Online CRM Provider

Salesforce.com makes you wait 2 days for support… Here’s what you need to plan for when setting up a new SaaS CRM and what you should ask vendors about their support and training offerings.

Client Touches – Post-Sell, Up-Sell and Retain

The 4th installment in “Email Marketing – The Only Bailout Your Business Needs” – how to ensure customer satisfaction, additional sales to highly profitable clients and keep your customers with you for the long term.

Free eBook – Double Your Sales in 2009 – available now

The entire 5 part series is now available for immediate download as a complete e-Book! Double Your Sales in 2009 has been more popular than any other article, whitepaper or e-Book we’ve ever released, by far! Stop listening to the doom and gloom in the news. You can take charge of your own destiny in [...]

Politicians, Fat Cats and Small Businesses

Wow!  What a month!  The last 4 weeks have seen Hurricane Ike hit us here in Houston, a world wide financial crisis, the U.S. goverment’s direct nationalization of a big chuck of the mortgage and banking industries and two presidential candidates competing with each other for who can toss out the biggest bailout of U.S. [...]