online CRM
Why CRM Software Won’t Be Going Anywhere
Customer relationship management has been around since the 1980’s. The concept is pretty clear. And the benefits to your business should seem obvious by now. There’s an age old saying that goes, “If it ain’t broke, don’t fix it.” Lately though, it seems like businesses are trying this new trick of trying to fix CRM. [...]
Are You Making this Big Customer Relationship Mistake?
The customer relationship is at the center of any successful sales strategy today. Whether the customer has found your company in a search, email campaign or any other lead generation activity, the buyers want smart, tailored and useful information that will allow them to make a good decision. Even with marketing automation, the sole purpose [...]
3 Sure-Fire Ways to have an Endless Supply of Ideal Prospects that Will Buy Your Products
We learn a lot about what grows business from our clients. They tell us every day what is working. Thankfully, they often cite the sales processes set up in their CRM as a big part of their business growth. We have accumulated these stories and developed a system for business growth that is proven to [...]
6 Easy Steps to Quality Sales Leads and Sales Growth
I was honored to appear on the recent teleseminar as part of the Content to Cash campaign, with Kate Frank. We discussed how any business can build a system that generates highly qualified sales leads and build their business affordably. Listen to the audio recording here - CRM-Email-Marketing-Content-to-Cash You can also download our original ebook, “Build [...]
5 Common Barriers To CRM Success
There are many potential barriers to CRM success. Here we discuss the top five that you should have on your radar if you are considering adding or switching CRM software providers. Choosing the right CRM software provider is an important decision that will positively or negatively impact your business for years. Little Or No CRM [...]
Choosing A Small To Medium Size Business CRM Solution
CRM solutions for small to medium sized businesses (SMB) are widely available and growing in adoption. Many people have questioned whether customer relationship management systems make sense for small to medium sized business from a financial and practical standpoint. However, as the CRM industry matures, more nimble CRM software options are being made available to [...]
Small Business Grows from Using Online Tools like CRM
Content and CRM Combine to Expand Client Base Content marketing is changing the way small businesses interact with their prospects and current clients. In a world where customers like to remain in control of the buying process, it is very easy for them to forget any business who serves them. Having a good website is [...]
What Is CRM?
CRM, or Customer Relationship Management, is a holistic approach to managing customer information through software solutions. Customer relationship management software is intended to cut costs and increase profits by enhancing the customer experience. CRM can combine data from all sources within an organization (and from outside data sources) to paint a picture of the customer [...]
How To Avoid CRM Buying Mistakes
5 Tips for Selecting A CRM Software Solution Choosing a Customer Relationship Management (CRM) software solution can be a daunting task. There are a plethora of CRM software solutions out there that would lead you to believe that they have the best solution for your business, so who do you believe? How do you know [...]
What CEOs Should Know about CRM (Part 1 of 4)
Get Your Best Sales People to Love CRM Front-line sales people are known for resisting new software. The best system can be rendered pretty well worthless if you can’t get the users to adopt it. That is why the best CRM software is designed by sales people…for sales people. Far beyond the needs of the [...]
