CRM Software, Recents, Sales Management, Sales Training
If you’re not measuring sales engagement with customers using your CRM, then your speeches and slogans about the desire to create a compelling customer experience and build lasting relationships with customers by focusing on customer service are worthless. It’s not...
Sales Management, Sales Training
Teaching Salespeople Empathy – We’ve all heard plenty about the importance of listening skills in selling. Unfortunately, I think many sales trainers and salespeople misunderstand the intention and end up teaching and learning to be quiet and let the...