CRM software (Customer Relationship Management) improves customer service, enables marketing automation and provides management visibility into marketing ROI, deal flow and sales staff performance. CRM software requires planning and patience to implement successfully.
Serving Customers from Home “We’re shutting it all down. Our sales team is working from home and they’re just not selling anything so, we’re going to shut it down.” That’s what a customer told me last week. The entire world has been disrupted by the current crisis but already, there are plans being made to … Continue reading
You’re Not Doing this Alone It’s obvious but, worth stating clearly, the entire business world is dealing with the exact same problem, all at the same time. If your company hasn’t already begun work from home policies, transitioning to a remote work environment temporarily can seem almost as frightening as the Coronavirus! Especially with all … Continue reading
What is Email Capture? If you send and receive emails to your SalesNexus contacts, using your Gmail, MS Outlook, or other email service, then you need Email Capture! Email Capture allows you to see all of the emails sent and received from your contacts, directly in SalesNexus. And the best part is, it is all automatic! If … Continue reading
What is Email Capture? If you send and receive emails to your SalesNexus contacts, using your Gmail, MS Outlook, or other email service, then you need Email Capture! Email Capture allows you to see all of the emails sent and received from your contacts, directly in SalesNexus. And the best part is, it is all … Continue reading
Is your sales process disorganization holding you back and preventing you from reaching your goals? The reason most sales teams lack consistent process is that they can’t get everyone on the same page, following the same process. New software will not fix that problem by itself. Of course, providing automation and making life easier can … Continue reading
Is your team onboard? Do you know what to ask customers? Do you have key processes written down, step by step? Are you staying in touch with all of your past leads, past customers and current clients? Do you feel snowed under with so many other daily tasks that you’ve run out of inspiration for … Continue reading
I recently had the opportunity to appear and interview with Nathan Latka, the Founder of Heyo. In the video, Nathan and I recapped the launch and growth story of SalesNexus in 2003 using real data to inspire other small to medium sized businesses that are looking to increase their market share, customer lifetime, and overall lead generation. … Continue reading
Sales Team Metrics – So, how good is your sales team? If your answer is fuzzy (as in, “they’re pretty good,” or “I’m sure they know what they’re doing”), you could be wasting a lot of salary on salespeople who lack either the proper training or adequate motivation to do their jobs right—and that could … Continue reading
Salespeople CRM Excuses – Salespeople can be finicky, but you don’t want them any other way. After all, they are the divas of your company, setting their own schedules and driven by results instead of sitting at their desk waiting for the whistle at the end of the shift. That being said, you still want … Continue reading
Many have heard the age-old saying, “it’s a poor craftsman that blames his tools.” While it is important to have the right tools to have sales process automation success, it is easy to dismiss a CRM and automation solution because it doesn’t show results immediately. Often, this lack of results is due to a misunderstanding of the … Continue reading