Sales Management, Sales Training
Okay, this is just good fun stuff… See the most frequently viewed videos of 2007, as ranked by Hans Johnson.
Lead Generation, Sales Management
That’s right, I said “put them in a bucket”… Of course, what I mean is to categorize them. There are all kinds of potential markets and customers for your business out there. You need to know which ones are the most profitable for you. I...
Lead Generation, Sales Management
In front of the customer, they’re instinctive… But somehow, they’re tough to write down on a piece of paper. Your qualification questions. The questions you ask a prospect so that you understand they’re needs and what...
Lead Generation, Sales Management
Per my last post, I owe you an article on how to motivate your team to use an information system to improve sales, service and support effectiveness. However, I saw a post today that I just had to pass on. Yaro Starak’s post about an article by Rich Schefren is...
CRM Software, Lead Generation, Sales Management
You don’t have to be in the Fortune 500 to build superior stellar customer service into your business. In fact, when’s the last time you called a Fortune 500 company for service and came away impressed with the service you got? The big guys have the...