SalesNexus introduced new “multi-select” drop downs to organize customers in your CRM. Previously customers often created large “grids” of check boxes in order to track and categorize customers that required large amounts of screen real estate and made searching for lists of customers based on these categories complex. Now customers can be tagged with multiple … Continue reading
Blog
Annual Planning? Maybe a Gift for Your Sales Team
This time of year really is insane! Especially for salespeople and sales teams with annual planning etc! We all have holiday events to attend, gifts to buy and things to wrap up before year end. However, sales teams inevitably end up trying to wrap the year with huge sales wins, while customers are checking out … Continue reading
Sales Team Survey Questions
You know its a great idea to survey your customers about various things. Have you ever thought about surveying your sales team? Whether you’ve hit a sales growth ceiling, are entering new markets or planning new hiring, a survey can be a great way to be sure you clearly see the biggest challenges and opportunities … Continue reading
Accelerate Sales Podcast
I recently had the opportunity to appear on Andy Paul’s Accelerate podcast. Andy is a great host with tremendous insights on making sales organizations hum. He’s had his hands in the sales growth of businesses of all types and sizes and is just fun to brainstorm with. I’m also a big fan of Andy’s “Zero … Continue reading
Will Your Business be Trumped?
The 2016 Presidential Election is just over and lots and praise is being heaped on the Trump Campaign’s data analysis team for spotting trends and focusing the campaign on key audiences. Clearly, the other side and essentially the entire punditry and polling establishment got it wrong. It seems that no one outside of the Trump … Continue reading
The Ideal CRM Implementation Plan
There are hundreds of CRM solutions available with a vast array of features for every type of user, industry and situation. Yet half of CRM implementations fail to reach the goals management has for the CRM system. In most cases, CRM failure comes in the planning and implementation. Too often, executives expect the CRM to … Continue reading
Essential Sales Metrics for Your Dashboard
Everyone wants a sales dashboard, but what should be in it? Many online CRM solutions come complete with out of the box dashboards, but sales managers quickly find this generic information not specific enough to be actionable. What you define as a lead will not be the same as for the next sales team. What … Continue reading
Is My Customer Data Safe with SalesNexus?
On Friday, October 21, 2016, many popular sites were unavailable due to what is believed to be the largest ever DDoS attack on the DNS system of the Internet. Many SalesNexus users were affected. Of course, when you can’t reach your customer information, you start to ask some important questions. We wanted to take this … Continue reading
DDoS Attack affecting SalesNexus
Many SalesNexus users were unable to reach the system today, due to the DDoS attack affecting many websites today. Learn more about this attack here. As of 5pm EST Friday, the issue is on-going but SalesNexus availability seems to be back to “close to normal” for most users. The best place for up to the … Continue reading
Empowering Customer Decisions with CRM Process
What’s the most precious commodity in relationships with customers? With decades of experience working closely with clients, my answer is that it is either time or trust. Obtaining a customer’s time is where a tremendous portion of salespeople’s effort goes which generally is in the interest of earning the customer’s trust. You can have time … Continue reading