Lead Generation, Sales Management
Wow! Do I feel lucky today! I’ve been a resident of Houston, Texas for 40 plus years and I have to say that Hurricane Ike was the worst I’ve ever been through personally. My family was extremely fortunate. No damage or injuries to speak of. Most of my...
CRM Software, Email Marketing, Marketing Automation
… is SERVICE! In my last post I talked about how some of my competitors are hitting their customers with surprise charges after they’re signed up. When I say “service”, I mean it in the sense that you learned in Church – Giving to others...
CRM Software, Lead Generation, Sales Management
I have got to vent! I have been shocked at how many online contact management and CRM vendors are giving their customers the “bait and switch”! I’ve had the opportunity to work closely with a few customers recently who are currently using popular...
Lead Generation, Marketing Automation
The only thing that really matters to be successful in selling is your ability to sell it and just shut up. You’ve heard the phrase “show up and throw up”, right? If not, then you’re part of the problem! You need to shut up and just sell it!...
Email Marketing, Lead Generation, Sales Management
Okay, this is shameless self promotion but, I’m too excited to keep quiet about it! SalesNexus just released a new service called “Mail It For Me” within our web based contact management system that allows sales people to send sales letters and...
CRM Software, Lead Generation
Finally! Proof that you don’t need the latest and greatest technology to accomplish great things! You may think that’s an unwise statement given that I run a company that sells online contact management systems for small business sales teams… So,...
Lead Generation, Sales Management, Sales Training
Frank Reed posted a good article on Mike Moran’s Biznology blog today that hit a note that’s worth hearing if you’re responsible for marketing, lead generation or selling in your company. Most small businesses are missing a HUGE opportunity...
Sales Management, Sales Training
I am not a patient person. When I need technical support or customer service from a big corporation, a feeling of dread wells up in me. You know the feeling. We’ve all been there. On hold, wading through phone menus, wasting time. The most frustrating thing...
Marketing Automation, Sales Management
Just a quick update on my progress with Twitter – I’ve been tweeting for about 5 days now and it is kind of addicting. It appears that the trick is to “follow” the right people. As of this morning, I’m following 32...
CRM Software, Email Marketing, Marketing Automation
You gotta love it when customers help you see your own business more clearly! I had an experience like that today. This customer, we’ll call her Nicky, just joined her company as Director of Sales. Prior to her arrival, there has been NO sales tracking,...
Lead Generation, Sales Management, Sales Training
Getting to Smile and Dial mode with Contact Management System Contact Management System – My wife is one of the least organized people I know. That’s not a slam, its a fact. She and I are polar opposites in countless ways and we’ve decided...
Lead Generation, Marketing Automation, Sales Management
Alright! Enough! I’ve heard it over and over for the past year. “You’ve got to Twitter!” For those that don’t know already, Twitter.com is one of the hottest social media trends. Basically, you put in short...