Time to get optimistic

Gloom and doom is everywhere these days!  Uhg… I’m soooo tired of hearing all the hyperbole about the economy. I’m lucky.  Years of managing sales people and running businesses has steeled my optimism.  I’ve learned the hard way that every down turn or set back is the beginning of your next big break through. If … Continue reading

Top Sales Experts’ New eBook

Top Sales Experts has released its latest new eBook packed full of great sales wisdom and advice from some of the world’s top sales guru’s. If you’re in sales or manage sales, this is timely, powerful advice you can use in your everyday life to improve your sales results. Topics include: •Lead Nurturing •Call Reluctance … Continue reading

Number 1 Mistake Online Advertisers Make

Many of the online advertising experts, Search Engine Optimization, Adwords Campaigns, etc., that I know will tell you this but, unfortunately, I don’t think most small businesses that are experimenting with generating leads via their web site and driving traffic to their site via search engines are reading the same things I am.  I recently … Continue reading

Politicians, Fat Cats and Small Businesses

Small businesses owners are the engine of freedom. Wow!  What a month!  The last 4 weeks have seen Hurricane Ike hit us here in Houston, a world wide financial crisis, the U.S. government’s direct nationalization of a big chuck of the mortgage and banking industries and two presidential candidates competing with each other for who … Continue reading

Things Hurricane Ike Taught Us

I couldn’t resist posting these funny quips from an anonymous house wife here in Houston.  Even for those across the country dealing with the damage Ike inflicted in Eastern states and of course, those in the Gulf Coast states that suffer hurricane regularly, this are priceless!  Enjoy!   Things Ike taught me   Coffee and … Continue reading

The most common reason sales are lost

Jonathan Farrington just posted an excellent article with some enlightening statistics about how often sales people fail to call on all of the individuals involved in the decision making process. Bottom line – there are normally from 3 to 6 separate individuals involved in making a business purchasing decision.  Sales people normally call on an … Continue reading

Hurricane Ike teaches us a few things – Thank You Plywood!

Wow!  Do I feel lucky today! I’ve been a resident of Houston, Texas for 40 plus years and I have to say that Hurricane Ike was the worst I’ve ever been through personally. My family was extremely fortunate.  No damage or injuries to speak of.  Most of my SalesNexus colleagues came through fine too.  A … Continue reading

The Operative Word in “Customer Service”

… is SERVICE! In my last post I talked about how some of my competitors are hitting their customers with surprise charges after they’re signed up. When I say “service”, I mean it in the sense that you learned in Church – Giving to others without regard for your own interest. Yeah, I know, we’re … Continue reading

CRM Unpleasant Surprises – not a way to start a relationship

I have got to vent!  I have been shocked at how many online contact management and CRM vendors are giving their customers the “bait and switch”! I’ve had the opportunity to work closely with a few customers recently who are currently using popular online or web based CRMs or contact management systems.  You would be … Continue reading

OMG – Just shut up and sell!

You’ve heard the phrase “show up and throw up”, right? If not, then you’re part of the problem! Yesterday I was treated to one of the most egregious examples of nervous sales person babble I’ve ever experienced. Uhg. It was painful. Too bad too… The service this guy was selling is something I need. Unfortunately … Continue reading