Getting Contact Management Implementation Right Takes a Bit of Time

You gotta love it when customers help you see your own business more clearly! I had an experience like that today.  This customer, we’ll call her Nicky, just joined her company as Director of Sales.  Prior to her arrival, there has been NO sales tracking, contact management, CRM or marketing to speak of. Nicky’s fought … Continue reading

Getting to Smile and Dial mode with Contact Management System

Getting to Smile and Dial mode with Contact Management System Contact Management System – My wife is one of the least organized people I know.  That’s not a slam, its a fact.  She and I are polar opposites in countless ways and we’ve decided that’s, of course, what keeps our relationship sizzling! I’ve tried to … Continue reading

Tweet Tweet

Alright!  Enough!  I’ve heard it over and over for the past year.  “You’ve got to Twitter!”   For those that don’t know already, is one of the hottest social media trends.  Basically, you put in short updates about what you’re doing throughout the day and your friends can “follow” you.  You can choose who … Continue reading

Happy National Hug Your Kids Day

Today, Monday, July 21, 2008, is National Hug Your Kids Day!   I bet that’s news to you.  This is the first annual National Hug Your Kids Day.  Its the result of a tragic loss and the remarkable strength of one mom, Michelle Nichols.   Michelle formerly wrote the Business Week magazine column, “Savvy Selling”.  … Continue reading

Hiring the best sales people

Friends and readers of Sell, Sell, Sell!, Bradford Smart, Ph.D, and Greg Alexander, just released a great new book that anyone in the sales world must read!   If you’re hiring sales people, you’re going to love it.   If you’re a sales rep looking for your next challenge, you need to know what’s in … Continue reading

Its a whole new ball game KIDS!

We’ve all learned to sell by understanding the customer’s needs – asking questions and showing them the way to what they want or need…   It has to be this way because the customer has the power.  They can decide to buy or not to buy.   It appears that a major change is underway … Continue reading

The changing role of sales

Brian Carroll just posted a great podcast on his B2B Lead Gen blog.   Its well worth a listen!   Very interesting perspective – sales people are the 2nd choice of prospects for information, 1st choice being your company’s website.   Think about that for a minute…   The sales person ultimately becomes the guide.  Shepherding … Continue reading

If you can’t measure it, you can’t manage it!

I know, you’ve heard it before.  And yes, I know how difficult it is to truly measure your marketing and sales activities. That doesn’t change the fact that its true.   You’re guessing if you can objectively analyze how leads flow through your marketing and sales machine.  If you’re guessing, you’re going to be wrong … Continue reading

Worth reading – sales and marketing sites around the web

In my reading over the last couple of days, I’ve run across a few articles that any sales and marketing professional should appreciate.  Enjoy!   20 Questions to ask yourself to help tune in on your “True Calling” –   A few tips on how to manage a conference call –   Results … Continue reading