Welcome to Our Blog
Let’s face it - most CRMs feel like they were built in a boardroom by people who’ve never closed a deal. But not here. We’re flipping the script. This blog is your backstage pass to smarter selling, real-world tips, and a whole lot of personality.
Politicians, Fat Cats and Small Businesses
Small businesses owners are the engine of freedom. Wow! What a month! The last 4 weeks have seen Hurricane Ike hit us here in Houston,...
Things Hurricane Ike Taught Us
I couldn’t resist posting these funny quips from an anonymous house wife here in Houston. Even for those across the country dealing with the damage...
The most common reason sales are lost
Jonathan Farrington just posted an excellent article with some enlightening statistics about how often sales people fail to call on all of the individuals involved...
Hurricane Ike teaches us a few things – Thank You Plywood!
Wow! Do I feel lucky today! I’ve been a resident of Houston, Texas for 40 plus years and I have to say that Hurricane Ike...
The Operative Word in “Customer Service”
… is SERVICE! In my last post I talked about how some of my competitors are hitting their customers with surprise charges after they’re signed...
CRM Unpleasant Surprises – not a way to start a relationship
I have got to vent! I have been shocked at how many online contact management and CRM vendors are giving their customers the “bait and...
Sell it here! OMG! – Just shut up and sell!
The only thing that really matters to be successful in selling is your ability to sell it and just shut up. You’ve heard the phrase...
Make Sending Sales Letters and Marketing Pieces Easy
Okay, this is shameless self promotion but, I’m too excited to keep quiet about it! SalesNexus just released a new service called “Mail It For...
Customers lie to you and its your fault
I’ve been trained to expect customers to lie to me. Luckily I don’t take it personally. I know why they do it and I know...