360 degree View of the Customer Relationship for Business Growth

An in-depth look at how strong relationships between customers and companies drive business growth and the risk of mistaking a customer to sales person relationship with a customer to company relationship.

 

You’ll learn…

  • What customers value most in businesses.
  • How to establish trust and loyalty with customers.
  • How sales people undermine the customer relationship by being the single point of contact.
  • How to create a 360 degree view of the customer.
  • How to empower your entire company to own and add to the customer relationship.

Held on February 13th, 2013



 

 

View the slides here…

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