The May 2025 CRM5 release for SalesNexus addresses a range of user-reported issues, system performance concerns, and administrative functionality improvements.
This release focuses on resolving bugs related to group management, web form submissions, user authentication, and automation processes. It also introduces a dedicated IP silo for premium users and a temporary update to the default email footer. Investigative efforts tackled system slowdowns caused by alarms and automation plan failures, while usability enhancements include improved contact cleansing for non-imported data and fixes for email template rendering in campaigns.
These changes aim to enhance system reliability, user experience, and set the foundation for future scalability.
NEW FEATURES
Contact Lookup Cleansing for Non-Imported Data
Users can now cleanse contact lookups for data not imported via the import tool, enabling better data hygiene and consistency across the system.
[Ref: CRM5-485]
BUG FIXES
System Slowdown from Alarms
Investigated and resolved a performance issue where 3000 alarms caused significant slowdowns, resulting in errors. Optimized alarm processing to prevent future bottlenecks.
[Ref: CRM5-1068]
GSW Credentials Popup Issue
Fixed an issue where GSW credentials were unexpectedly prompted after login, improving the user authentication experience.
[Ref: CRM5-1064]
Forgot Password Error
Fixed an error encountered by a user when clicking “Forgot Password” on the login page, ensuring proper functionality of the password reset flow.
[Ref: CRM5-1058]
Send From Record Manager Issue
Fixed an issue preventing users from setting the “Send From” field to the Record Manager, ensuring accurate email campaign configurations.
[Ref: CRM5-1053]
Automation Plan Execution Failure
Investigated and resolved an issue preventing automation plans from running, ensuring reliable campaign execution.
[Ref: CRM5-1046]
Broken DKIM Setup Link
Fixed a broken “Click Here” link on the DKIM setup page, improving email authentication setup.
[Ref: CRM5-1042]
Zapier Sales Opportunity Creation
Resolved an issue where creating sales opportunities via Zapier failed due to contact fields mixing with sales fields, ensuring proper data mapping.
[Ref: CRM5-1026]
Reset Password Email Delivery
Fixed an issue where customers were not receiving “Reset Password” emails, ensuring reliable delivery.
[Ref: CRM5-979]
Email Template Rendering in Campaigns
Corrected an issue where email templates were missing when campaigns were sent, ensuring proper rendering.
[Ref: CRM5-974]
Document Deletion Issue
Fixed an issue preventing users from deleting documents with apostrophes in the file name, restoring full document management functionality.
[Ref: CRM5-965]