Contact Management and Sales Resources

Articles and Papers

NEW! - ACT! and Outlook are Holding You Back
4 Reasons ACT and Outook won't get you where your going and 7 easy steps to take to move your business to the next level, that won't cost you a cent. Make your competition look like chumps by selling and serving your customers efficiently.
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Finding an Online Home for Your ACT Database
An ACT Certified Consultant compares three options for getting your ACT database online.
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Making Your Horses Drink the Water
Lack of user adoption is by far the most common reason contact management system implementations fail. This article contains a few simple steps that make getting your team on-board with using your contact management system a snap.
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Get Organized to Improve Sales Technique
Help your sales team get organized and enable them to improve their own effectiveness. Read this quick article on how to help your team sharpen their skills.
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How to Fire a Prospect
Stop chasing prospects and get the good ones to call you! Read this quick article on how to "Fire a Prospect" and get them to call you back.
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Five Reasons Your Contact Management System Isn't Working (PDF)
What does it take to get a CRM system working smoothly? How do you get everyone on the same page?
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Four Ways to Encourage Your Sales Reps to Use Your Contact Management Software
Contact management software, which has been readily available for over 20 years now, is one tool that can help a business enhance customer relationships, yet most companies fail to utilize this tool effectively – or at all.  Why?  Because sales representatives are notoriously reluctant to use company controlled databases.
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The Missing Link - How To Increase Return on Search Marketing
There's a silent, but growing epidemic spreading across corporate sales and marketing departments and Internet marketers. It tends to strike those companies that cannot afford to be wasteful or make mistakes with their marketing budget. Learn how to ensure returns on your Internet marketing dollars.
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Every Sales Rep's Biggest Weakness and How to Fix It (PDF)
Sales reps get a bad rap for many things. Teach your sales team to qualify effectively and focus on opportunities with the best profitability by learning a few counter-intuitive lessons about selling and sales management.
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Close the Leads You Have - Touch Marketing That Works (PDF)
For every lead that your team closes, how many don't close? Most of those leads WILL buy from you or a competitor in the next few months. Learn simple techniques for staying in front of them so you get the call when they're ready.
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Recommended Books

The Greatest Salesman in the World by Og Mandino
You Can't Learn to Ride a Bike in a Seminar by David Sandler