Featured Blog Posts

Example Value Words

What are your Values? It's the end of the year and there are a lot of annual planning meetings going on over the next few weeks.  One of the fashionable activities is to craft a list of values, as a part of defining your culture. Here's a handy list of good...

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Example Value Words

CRM Measures Engagement, not Just Activity

Measuring salespeople’s performance is a journey, not a destination.   Measuring sales results is step one.  Step two is measuring sales activity.  Step three is the when CRM measures engagement. For most, just knowing the number of leads generated...

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CRM Measures Engagement, not Just Activity

Organize Customers with Multi-Select Drop Downs

SalesNexus introduced new "multi-select" drop downs to organize customers in your CRM. Previously customers often created large "grids" of check boxes in order to track and categorize customers that required large amounts of screen real estate and made searching...

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Sales Team Survey Questions

You know its a great idea to survey your customers about various things.  Have you ever thought about surveying your sales team? Whether you've hit a sales growth ceiling, are entering new markets or planning new hiring, a survey can be a great way to be sure you...

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Sales Team Survey Questions

Accelerate Sales Podcast

I recently had the opportunity to appear on Andy Paul's Accelerate podcast. Andy is a great host with tremendous insights on making sales organizations hum.  He's had his hands in the sales growth of businesses of all types and sizes and is just fun to...

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Accelerate Sales Podcast

Will Your Business be Trumped?

The 2016 Presidential Election is just over and lots and praise is being heaped on the Trump Campaign’s data analysis team for spotting trends and focusing the campaign on key audiences. Clearly, the other side and essentially the entire punditry and polling...

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Will Your Business be Trumped?

The Ideal CRM Implementation Plan

There are hundreds of CRM solutions available with a vast array of features for every type of user, industry and situation.  Yet half of CRM implementations fail to reach the goals management has for the CRM system. In most cases, CRM failure comes in the planning...

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Ideal Online CRM Implementation Plan

Essential Sales Metrics for Your Dashboard

Everyone wants a sales dashboard, but what should be in it? Many online CRM solutions come complete with out of the box dashboards, but sales managers quickly find this generic information not specific enough to be actionable.  What you define as a lead will...

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Essential Sales Metrics for Your Dashboard