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How Online CRM is Like a Love Note to Your Customer

Although the British-American band Foreigner burst on the music scene with the 1984 ballad, “I Want to Know What Love Is”, they were not talking about marketing your business.  However, the lyrics give us a few lessons in love that apply to marketing automation success and how to use online CRM.  Better Read Between the … Continue reading

Measure Twice, Cut Once in Online CRM and Marketing Automation

With the ever-shifting business environment of today, it can sometimes be hard to justify taking the time to carefully measure, deliberately strategize and consistently review our marketing automation using online CRM.    In fact, in the digital world, many would say that data is everywhere and the cost of making changes is low…so maybe it … Continue reading

Email Marketing Bandwagon

Should You Trade in Email Marketing for the Social Media Bandwagon? The Millennial Generation has paved the way to a hot marketing craze: social media. Businesses everywhere are shifting their budget to accommodate for these new marketing outlets. Things like Twitter handles and Facebook pages are swarming the internet and new job titles like Social … Continue reading

2 Important Email Marketing Lessons Learned from Gifts Received

When a sales lead opens your email marketing, you want them to feel like they are receiving a gift from you.  If you provide information they need, it truly is a gift.  It can save them time, educate them about making a good purchase decision or tell them insider secrets about how your industry works.  … Continue reading

10 Ways to Control Your Sales Lead’s Buying Cycle

Do you sometimes feel that the sales leads are holding you hostage and making all the demands?  Since a recent Marketo survey indicates that 93% of B2B buyers use an internet search to begin the buying process, by the time you talk to them they already think they have the information needed.  They feel empowered … Continue reading

Email Marketing Tips from Three Kings of Content

Some people may lead you to believe that carefully crafting language for email marketing is something new.  It is not new at all.  In fact, marketing with content is easily traced back to the genius of John Deere in the early 1800’s.   As a blacksmith, he constantly heard tales of farmers having trouble plowing because the … Continue reading

3 Reasons to Set up Metrics in Your Online CRM

Pressure to set up metrics in your online CRM is constant.  You have heard time and again that a company must measure more than just opens and clicks in the email marketing service.  Don’t do it unless you are clear on the reasons why there is so much buzz about metrics and data collection.   … Continue reading

3 Counterintuitive Ways to have Meaningful and Relevant Email Campaigns

We live in a world where quick and easy is normal behavior.  Although it may be considered normal, it cannot be the way  relevant  email campaigns are designed and delivered. These days, important meetings often include someone with their smart phone under the edge of the conference table.  Some otherwise professional salespeople may type an email … Continue reading

5 Profound Ways Your CRM Software Can Rock Your World

If you are like most of us, you are scrambling for a way to reach the new buyer.  The old marketing methods are simply a waste of money.  The older “new” marketing methods like SEO and PPC are becoming more like a gambling with your money.  And the promises made by people touting the “next … Continue reading

Tried and True Army Tactics to Use in Your CRM Software

Q: How can you effectively lead prospects through your sales process to become a loyal customer and how can CRM software help?    CRM Tactics – Implement a strategy used by the U.S. ARMY they call the After Action Review process.   Major R. Kennedy outlines the doctrine of the After Action Review process (AAR) … Continue reading

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